Privacy Policy
This policy explains how Nine Five Limited ("we", "us") handles information in the nudge iOS app and its backend service.
What we collect
- A random device identifier. On first launch the app creates a random ID and stores it in your device's Keychain. It isn't linked to your name, email, Apple ID or phone number. We use it to count your free decisions each day and to attach a subscription to your device.
- Your questions and photos. When you ask nudge to decide, your question, any photos you attach, your chosen persona, your device's language and local time, and your last few answers (so nudge doesn't repeat itself) are sent to our server to produce an answer. Photos are resized on your device and their location/EXIF data is removed before sending.
- Usage counts. How many decisions your device has used today.
- Subscription status. If you subscribe to nudge Pro, the app sends us Apple's signed transaction so we can verify it. We store the product, expiry date and Apple's transaction ID against your device ID.
- Technical logs. Our server logs operational metadata such as response time, number of photos and processing size. These logs do not contain the text of your questions or your photos.
Voice input
If you ask a question out loud, Apple's speech recognition turns it into text. On supported iPhones this happens entirely on your device; otherwise Apple processes the audio under its own privacy policy. We never receive your audio, only the text of your question.
What we don't collect
We don't collect your name, email address, contacts, precise location, advertising identifier or browsing history. We don't use third-party analytics or advertising SDKs.
How your questions are processed
To generate answers we send your question and photos to OpenAI's API. Under OpenAI's API terms, this data is not used to train their models, and OpenAI may keep it for up to 30 days to detect abuse before deleting it. We do not store your questions, photos or nudge's answers on our servers.
Our server runs on Cloudflare, which processes requests on our behalf.
Data stored on your device
Your decision history and preferences stay on your device. Deleting the app removes them. The random device identifier is kept in the Keychain so your daily allowance and subscription survive reinstalls.
Purchases
Subscriptions are processed by Apple. We never see your payment details. Apple's handling of your information is covered by Apple's privacy policy.
How long we keep data
- Daily usage counts are overwritten each day.
- Subscription records are kept while your subscription is active and for up to 12 months afterwards for accounting and abuse prevention.
- Operational logs are kept for up to 30 days.
Your rights
Depending on where you live (for example under the UK GDPR or EU GDPR), you may have the right to access, correct or delete data about you, or to object to its processing. Because nudge doesn't know who you are, we'll need your device ID to find your data. Contact us and we'll help you locate it. We'll respond within 30 days. You can also complain to your local data protection authority, for example the UK Information Commissioner's Office.
Children
nudge isn't directed at children under 13, and we don't knowingly collect information from them.
Sensitive questions
nudge isn't a substitute for medical, legal, financial or mental-health advice. For questions in these areas, the app suggests speaking to a professional or a support line instead of giving a verdict.
Changes
If we change this policy we'll update the date above, and for significant changes we'll let you know in the app.
Contact
Nine Five Limited
nudge@nineandfive.com